1. Information We Collect

We collect information provided voluntarily by users when interacting with our portal, including:

• Contact Forms: Name, email address, mobile number, subject, and message.
• Public Grievances Portal: Name, phone number, constituency/district details, complaint description, and optional attached documents.
• Newsletter Subscriptions: Email addresses registered for official press releases and updates.

2. How Information is Used

Information submitted to this portal is strictly used for official public communication and constituency service, including:

• Processing, tracking, and resolving public grievances and petitions.
• Responding to inquiries and official communications.
• Sending official newsletters, press releases, and event announcements.

3. Data Security & Confidentiality

We implement robust technical and organizational security measures to protect user data against unauthorized access, alteration, or disclosure. We do not sell, trade, or rent personal information to third parties.

4. Embedded Content & Third-Party Services

This portal includes embedded content (such as YouTube videos, Facebook page feeds, and X/Twitter feeds). Interacting with embedded third-party widgets is governed by the respective privacy policies of those platforms.